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Last Updated: 21 October 2026
This page explains how to report inaccurate information, suspected copyright infringement and general complaints relating to End of World Survival Kit, a website operated by YoYo Excursions Ltd.
We aim to publish clear and accurate product details, prices and educational content. If you spot a factual error, outdated guidance, broken link, misleading statement or incorrect product description, email contact@endofworldsurvivalkit.com. Please include the relevant page URL, the wording in question, why you believe it is inaccurate and, if available, a reliable supporting source. We will review reports and correct or clarify content where appropriate.
We respect intellectual property rights. If you believe material on our website infringes your copyright, please email contact@endofworldsurvivalkit.com with: (a) your name and contact details; (b) identification of the copyrighted work; (c) the exact website URL or other location of the disputed material; (d) an explanation of your rights and why you believe the use is unauthorised; and (e) a statement that the information supplied is accurate to the best of your knowledge. We may request reasonable additional information before acting.
We will assess sufficiently detailed reports and, where appropriate, remove, restrict or seek permission for the material. We may contact the party who supplied the content where lawful and appropriate. Do not send knowingly false infringement reports.
If you have a complaint about an order, a refund, delivery, customer service, website behaviour or community activity, email contact@endofworldsurvivalkit.com. Include your name, order number if relevant, a brief description, key dates and your preferred resolution. We will acknowledge and investigate complaints as reasonably practicable, asking for further information if needed.
If a complaint remains unresolved, you may use any consumer redress or legal options available under applicable law. This procedure does not replace or limit statutory rights. Privacy complaints may also be directed to the relevant data-protection supervisory authority, where appropriate.
Email: contact@endofworldsurvivalkit.com. Please avoid sending unnecessary sensitive personal information in your initial report.